My problems with shipment issues are continuous! I don't know who should I blame, do I have to blame the shipment service or the clearance department in Kuwait? I have placed my order to be shipped within two days using the DHL delivery service.. My order status was as the following:
Date Time LocationService Area Checkpoint Details
November 19, 2007 14:02 Marseille - France Shipment picked up
November 19, 2007 20:12 Marseille - France Transferred through Marseille - France
November 19, 2007 23:12 Marseille - France Departed from DHL facility in Marseille
November 20, 2007 00:29 Brussels - Belgium Arrived at DHL facility in Brussels - Belgium
November 21, 2007 02:04 Bahrain - Bahrain Departed from DHL facility in Bahrain - Bahrain
November 21, 2007 05:35 Kuwait - Kuwait Arrived at DHL facility in Kuwait - Kuwait
November 21, 2007 09:36 Kuwait - Kuwait Processed for clearance at Kuwait - Kuwait
November 21, 2007 09:36 Kuwait - Kuwait Clearance delay
November 21, 2007 17:41 Kuwait - Kuwait Clearance delay
November 21, 2007 20:48 Kuwait - Kuwait Clearance delay
November 22, 2007 11:48 Kuwait - Kuwait Clearance delay
November 23, 2007 00:17 Kuwait - Kuwait Clearance processing complete at Kuwait - Kuwait
I thought if I used a service like DHL my stuff would reach to me within two days.. but I didn't even imagine that it takes more other two days in clearance department!! which in total 4 days!! what if I was using the normal mail!! god only knows when I will be receiving my stuff.
I am having the same problem.. it may be worse withing the next upcoming years!
ReplyDeleteHad the same silly delays myself.. for someone putting Express in the same sentence as their company name, they are a disgrace.
ReplyDeleteDate Time Location Service Area Checkpoint Details
March 19, 2008 17:08 Marseille - France Shipment picked up
March 19, 2008 17:03 Marseille - France Departing origin
March 19, 2008 20:37 Marseille - France Arrived at DHL facility in Marseille - France
March 19, 2008 20:37 Marseille - France Transferred through Marseille - France
March 19, 2008 22:28 Marseille - France Departed from DHL facility in Marseille - France
March 19, 2008 23:29 Brussels - Belgium Arrived at DHL facility in Brussels - Belgium
March 20, 2008 02:48 Brussels - Belgium Departed from DHL facility in Brussels - Belgium
March 20, 2008 05:00 Copenhagen - Denmark Arrived at DHL facility in Copenhagen - Denmark
March 20, 2008 09:47 Copenhagen - Denmark Transferred through Copenhagen - Denmark
March 20, 2008 09:48 Copenhagen - Denmark Departed from DHL facility in Copenhagen - Denmark
March 24, 2008 18:03 Oslo - Norway Arrived at DHL facility in Oslo - Norway
March 24, 2008 19:29 Oslo - Norway Clearance processing complete at Oslo - Norway
March 24, 2008 19:29 Oslo - Norway Processed for clearance at Oslo - Norway
How does it take 4 whole days from a neighbour country to my own? Denmark can be reached with a boat ride in a day (and back). Sure, easter has been here now, but for some odd reason it managed to get from France to Brussel to Denmark and out during easter.. and they are an EXPRESS carrier. I will refrain from dealing with any DHL related stores in the future. Not going to use this horrible carrier again.